Refund Policy

Our Commitment to Quality

At Makerfabs, our main concern is quality. We guarantee that every product we sell will stand up to the highest test - customer satisfaction. We regret that the Makerfabs product you ordered did not meet your expectations.

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, labeled, and in its original packaging.

To return an item, please contact us at If your return request is accepted, we will send you the return shipping shipping address, recipient, and instructions.

Cancellation of Orders

We accept order cancellations prior to product shipment or production. If an order is canceled, you will receive a full refund. We cannot cancel an order if the product has already shipped.

30 Day Returns

If for any reason you are not satisfied with any product purchased from, simply contact our support center. You can return the item within 30 days from the date of shipment. We will always provide the best solution for our customers.

Return shipping:
1. Makerfabs' responsibility

- If Makerfabs ships an item that is defective or incorrect, we will allow you to return the item to our warehouse for a refund and/or exchange. - Upon receipt of the item, we will refund the original price of the product or resend a replacement at no cost to you.

2. Customer Responsibility

- We also allow returns if the customer ordered the incorrect size, product or just wants an exchange.
- All returned items must be new, unworn and unaltered to qualify for a full refund.
- Customers are responsible for return/exchange shipping costs and we will refund the cost of the original product upon receipt of the returned item.
- All shipping charges are non-refundable.

Return Processing Time

- For returns and exchanges, processing time is 3-6 business days after receipt of the item, depending on stock availability. - For refunds, refunds will be processed within 3-6 business days of receipt of the returned item. After that, the refund time will depend on the payment method.

- PayPal refunds take up to 48 hours to process and show up in your account.

- Credit card refunds will show up in your account within 7-14 business days. This is entirely dependent on your credit card company and any intermediaries.

The fastest way to ensure you get the item you want is to return it and once the return is accepted, purchase the new item separately.

Exceptions/Non-Returnable Items

The above return policy does not apply to customized products. All of our customized products are made in whole or in part with specific information from each customer. Therefore, we cannot accept returns on such products unless they are damaged. In this case, please submit a claim to us within 30 days of receipt of the product by emailing us at and attaching a photo of the product and proof of purchase.

Late Return Policy
Your return request should be made within 30 days of the delivery date. Return requests outside of this period will be reviewed on a case-by-case basis and accepted by Makerfabs at its sole discretion.


Please do not return items to any other Makerfabs address, as the address posted online and the shipping address on the package you receive is not our return address.